Order Processing & Shipping Policy
Order Processing
All orders are processed within 24 hours from the time we receive your requests. Your order is picked and packed. What does this include? This process starts with your order being printed and reviewed for any potential questions or clarifications and then off to our pick and pack team. Once your order is picked and packed it is handed off to our shipping department. Shipping will make arrangements with USPS or UPS, depending on size and weight of your order. This entire process in most cases happens within 48 hours and your package is on its way.
If you have a special request to expedite your order, feel free to contact us and we will do everything we can to help you with your special request.
Shipping Policy
Sunset Palm Candles only ships to the contiguous United States {lower 48 North America states}. If you have a special request outside this set parameter you may contact us and we will consider your request.